Welcome to our new Mobile Phone Compatible Website

We are so proud to launch our new Mobile Phone Compatible Website. This has been taken for a while to be developed.

As what we said on the Home page, we offer more than just computer repairs. We also do website and custom web development. If you have a website and you would like to make it Mobile Phone compatible, we are here to help. Don’t want to wait? Contact us now for a FREE no obligation quote.

Can Your Business Survive a Data Loss?

Many New Zealand businesses report that they are not properly prepared to combat the risk or to bounce-back in the event they suffer a catastrophic data loss. There are a number of factors that affect the majority of businesses today and may increase their susceptibility of a data loss:

  •  Business owners incorrectly assume that quality backup services are too expensive or beyond what they need.
  • Businesses are often using out of date technology for their data backup and storage needs and assume that it is working.
  • The number of online security threats has increased.
  • Many companies are trending towards BYOD- or “bring your own device”- and therefore there is an increasing amount of company and client data stored on employees’ personal laptops, smartphones, tablets and other mobile devices, that is likely not protected or backed-up even if the company devices are.

What is the Real Cost of Data Loss to a Business Owner?

According to the Gartner Group 43 percent of companies were immediately put out of business by a major loss of computer records, and another 51 percent permanently closed their doors within two years. This leaves a mere six percent “survival” rate.

What about a loss that is not catastrophic? This type of data loss is an expensive problem as well that costs organizations an estimated average of $200 per record affected according to a recent survey by Ponemon Institute, though to some degree the true costs associated with data loss are difficult to measure.

What can be Done to Avoid a Catastrophic Data Loss?

Implementing a data protection program is essential for every organization. While most business owners recognize that their data files are their livelihood, more than half admit to not having a quality data backup protocol in place. Here are some tips on what you can start doing today to protect your business:

  • Accept the fact that your data is at risk. The reality is that computer hard drives, whether on a server, a desktop, or a laptop, will fail.
  • Invest now to save money, and your business, later. An automated and fully protected backup service starts at about $30 per month (depending on the amount of data being backed up) and provides you with the peace of mind that your data, and your business, are protected. The cost of attempting to recover deleted data, once lost, is significantly more expensive and is estimated that 20 percent of lost data is not recoverable!
  • If you do not have a data backup and recovery plan, get one! Call your local Computer Troubleshooter and request an evaluation of your data backup needs. They will then be able to provide you with options that will meet the specific needs of the business and your budget.
  • Check the viability of the backed up data regularly. Don’t make the mistake of assuming that your backups are being done, whether your company uses a manual or automated backup process. Also, never assume the data is retrievable. Talk with your Computer Troubleshooter technician about your current backup solution to verify that it is still the best option for your needs.
  • Make data protection a company-wide initiative. Work with your Computer Troubleshooter technician to develop policies and a plan of action for all employees to follow regarding the proper location and access to company data to ensure that data is being backed up as well.

A proactive approach to protecting your data and establishing a plan for recovery in the event of a loss is smart business. Ask your local Computer Troubleshooter about the best protective mechanisms for your data or for assistance with any of the above recommended tips before it is too late!

Data Backup and Data Recovery

It’s a call no one wants to make to their IT service provider. You’ve turned on your computer, and nothing happens. Undoubtedly, the voice on the other end of the line asks if you backed up your data. That’s when panic sets in.

No matter what got you into this situation, whether it’s a disaster that struck your office, a computer reaching the end of its lifespan, or an accident involving your computer, having a consistent backup plan in place is your only protection against the loss of one of your businesses most important assets – your customer records and transaction data.

 In fact, research shows that almost half (43%) of all businesses that suffer a catastrophic data loss will never reopen. Even more will be out of business within a year.

So what can you do to ensure your data’s safety?

Computer Troubleshooters offers a full line of data backup solutions for small and medium businesses that range from simple onsite backup procedures to fully automated online backup solutions No matter what your office and data needs are, we have a solution that fits you and your budget.

Some companies want a backup for the backup, especially in the cases of extreme disaster or power failure. For these clients, an onsite data server can be used along with an automated online solution to allow for maximum protection and the fastest recovery time possible if your office suffers a major catastrophe, which is incredibly important for companies who are dependent on data to operate.

If you have quality backup measures in place, then data recovery will generally be a quick and painless process and you should be up and running in no time. If you do not have a backup plan for your office, then recovering your data becomes a much more complicated process.

It is significantly more expensive to attempt to recover data, especially if there is a lot of physical damage to the hardware, than it is to have your data available in a safe location that simply needs to be retrieved. Also, there is no guarantee that the data will be found, or that what is retrieved will be accessible. Computer Troubleshooters does provide data recovery services, but would always recommend that all of their clients invest in a quality backup solution.

Protect your company by protecting your data today. Talk to your local Computer Troubleshooter about the best protection mechanisms for your data, or about any of your technology needs … before it’s too late!

MyCloudStore: The one place for your online business solutions

We are proud to announce a new partnership with MyCloudStore.

MyCloudStore is the one stop shop to provide small to medium sized New Zealand businesses with the tools they need to become productive, efficient, and easy to manage. There is no software to download or data to backup and your business software is available anywhere, anytime, via the internet.

The solutions that are currently available on MyCloudStore.co.nz are:

  • Xero Accounting
  • Unleashed Inventory Management
  • SMX Mail Security
  • SmartPayroll
  • WorkflowMax Project management
  • iBus Data Backup
  • Vend Point of Sale
  • SalesForce CRM
  • AirWatch Mobile Device Management
  • Microsoft Office 365 – Coming Soon

We are happy to assist you with getting started with any applications on the store. We can make sure that you have the resources needed to begin using the applications, show you a demonstration of the products provided, and provide you with quotes for any products that you may be interested in. Feel free to give us a call or send us an email if you have any enquiries about the applications on the MyCloudStore.co.nz website.

Tips To Keep Your Computer Safe

Below are a list of tips on how to keep your computer safe.

  1. Use Your Common Sense
    Make sure that you are downloading software and files from trusted website instead of any website. Remember NOT to open email or attachment that doesn’t look right to you, especially the funny link in the email.
  2. Use A Safe Web Browser
    After all, prevention is better than cure. Research shows that Internet explorer is more prone and vulnerable to attacks from hackers than any other web browser. Try using Firefox or Google Chrome.
  3. Use A Good Internet Security Program
    Try ESET Smart Security or AVG Internet Security as they are more safe and don’t slow your computer down. Do a virus scan on the files you downloaded from the Internet before you open or run it. Always scan your computer once a week and make sure your anti-virus is up to date. Contact us to find out the cost of the Anti-Virus programmes.
  4. Keep Your Computer Up-To-Date withPatches
    Enable your computer to be automatic updated or pay an IT Professional like Computer Troubleshooter to managing your computer. Contact us for more details.

Just in Case. . .

In case a virus finds its way to your computer, due to carelessness, an accident, or anti-virus software that hasn’t been updated since you got it for your birthday last year, at least be prepared. Backup your computer Hard Drive or important files regularly. If you don’t know how, contact us for a solution.