Computer Troubleshooters – Christchurch West is locally owned and operated, but backed by the power of the Computer Troubleshooters Global family.  With Computer Troubleshooters you get the local service of an owner operated business and the global strength offered by a strong organisation with service locations in 29 countries. As the largest international computer services franchise, we are able to bring world-class technology services and solutions right to your door.

Computer Troubleshooters is Australasia’s largest IT support franchise network, servicing Australia and New Zealand since 1997.

The rapid changes and developments in the technology industry have a direct effect on every computer user whether they are working on a laptop at their living room table or as a part of a network in a large organisation.  You can rely on us to provide you with the tools, knowledge and guidance to be able to make the most of the technology you use every day.

We understand the technology needs of the small business owner because we are a small business, too.  We spend time getting to know you and your business so we can provide solutions that are aligned with your current technology needs and budget. We also gain an understanding of your future goals, so as your business grows and evolves you can rest easy knowing that your technology is also prepared to grow with you.

Are you worried about your home computers as well? So are we! The security of your systems and data is a critical issue that we are very passionate about.  We know it is very important for you to be able to access your files and the internet when you need it.  That is why we offer a wide range of solutions to keep your systems working properly and safely.

We believe that in getting to know you and your family or your business, we become your trusted IT Service adviser. We build a relationship together to help effectively manage your technology. This relationship has a number of benefits that include:

  • Customised Services
    As we get to know you and your family, or your business, employees, and current technology we are able to provide you the services and products you need. We don’t have cookie cutter solutions that don’t work for everyone; we have solutions that fit you specifically.
  • One Contact
    You will no longer have to try to figure out who to call, or get bounced around from vendor to vendor, should you have a technology issue. You will have the ability to call our locally owned and operated office for every technology issue. We will answer the phone and work hard to resolve all of your technology issues correctly, the first time.
  • Individualised Attention
    We are able to give you or your business the attention needed and deserved from your IT service provider. We will go the extra mile to research and find a solution to your technology issues or questions.  We will utilize industry leading  technology and solutions that we think will enhance your home office environment or bring your business the productivity and efficiency you need to stay ahead of your competition.
  • Stabilised Billing
    We offer billing solutions to our clients that provide a predictable and stable billing solution through our Managed Business Solutions. These billing options will take into consideration your needs and budget and provide you with just one monthly bill to include all of your technology costs.

Let Computer Troubleshooters – Christchurch West make sure your technology is working, allowing your employees to be productive and build your bottom line.

We look forward to being your Trusted IT Service Adviser!